⚠️ IMPORTANT: By placing your order, you acknowledge that you have read, understood, and fully accepted these Terms & Conditions. ⚠️
Last updated: February 17, 2024
1. Company Information
Company name: LC CONSULTING-FZCO Email: [email protected] Website: sophiavaren.com
These Terms & Conditions govern all sales made under this domain name, offered by LC CONSULTING-FZCO (hereinafter "Seller").
2. Purpose and Scope
These Terms & Conditions apply exclusively to the sale of digital products and services offered on our website. They apply to the exclusion of all other conditions, except in cases of express written exception by the Seller.
Our products and services include in particular:
Spiritual and esoteric consultations
Personalized drawings and representations
Tarot readings and oracle readings
Rituals and energy work services
Digital guides and downloadable content
3. Nature of Products and Services
3.1 Divinatory and Entertainment Nature
The buyer expressly acknowledges and agrees that:
The services offered are spiritual, divinatory, and esoteric in nature
They are provided for entertainment, personal development, and spiritual guidance purposes
They do NOT constitute medical, legal, financial, or professional advice under any circumstances
Results cannot be guaranteed and depend on many factors, including the buyer's free will
Predictions, guidance, and interpretations are based on spiritual and esoteric beliefs
3.2 Buyer Responsibility
The buyer agrees to:
Not make any important decisions (medical, financial, legal) based solely on our services
Consult qualified professionals for any matter requiring specialized expertise
Use our services responsibly and consciously
Not hold the Seller liable for any decisions made following the use of our services
4. Pricing
The prices of our products and services are displayed in the currency shown on the order page at the time of purchase, inclusive of all applicable taxes. The currency used may vary depending on your location (USD, EUR, CAD, etc.).
We reserve the right to modify our prices at any time. However, products will be billed at the price and in the currency in effect at the time your order is confirmed.
All prices are all-inclusive (no shipping costs for digital products).
5. Ordering and Payment
5.1 Order Process
To place an order, the buyer must:
Select the desired product(s) or service(s)
Complete the order form with the required information
Proceed to payment
Confirming your order constitutes acceptance of the prices and descriptions of the products offered for sale.
5.2 Payment
Payment is made securely online via the following methods:
Credit card (Visa, Mastercard, American Express)
PayPal
Other secure payment processors
Payment is due immediately upon ordering. Your order will only be processed once payment has been successfully received.
6. Digital Product Delivery
6.1 Delivery Methods
Digital products are delivered as follows:
Email: sent to the email address provided at the time of ordering
Download: a download link available immediately or after processing
Online access: access to a secure personal area
6.2 Delivery Timeframes
Delivery timeframes vary depending on the type of product:
Automated products: immediate delivery (within 24 hours at most)
Personalized services: 3–7 business days (unless otherwise stated)
Consultations: subject to availability as communicated
These timeframes are provided as a guide only. A delay in delivery shall not give rise to cancellation of the order, compensation, or a price reduction.
6.3 Buyer Responsibility
The buyer agrees to:
Provide a valid and accessible email address
Check their spam or junk folder
Contact us within 48 hours if their order has not been received
Download and save products within a reasonable timeframe
We cannot be held responsible in the following cases:
Incorrect or non-functioning email address
Full mailbox
Spam filters blocking our emails
Data lost by the buyer after delivery
7. Right of Withdrawal
⚠️ IMPORTANT — WAIVER OF RIGHT OF WITHDRAWAL ⚠️
7.1 Exclusion of Right of Withdrawal
In accordance with applicable consumer protection laws, the right of withdrawal cannot be exercised for:
Digital content not provided on a physical medium, where performance has begun with the consumer's prior express consent and express waiver of their right of withdrawal
Services fully performed before the end of the withdrawal period, where performance has begun with the consumer's prior express consent and express waiver of their right of withdrawal
Goods made to the consumer's specifications or clearly personalized
By confirming your order, you:
Expressly request immediate performance of the service / immediate delivery of the digital content
Acknowledge that this immediate performance / delivery results in the loss of your right of withdrawal
Accept that you are waiving your right of withdrawal
7.2 Refund Policy
As a result of the above provisions, no refund will be issued for:
Digital content already delivered or downloaded
Services already performed (consultations, drawings, readings)
Personalized products already created
A simple change of mind on the buyer's part
Dissatisfaction with spiritual or divinatory content
7.3 Exceptions and Guarantees
A refund or store credit may be issued exclusively in the following cases:
Clear non-conformity: the delivered product does not match the description at all (e.g., wrong product delivered)
Technical impossibility: the product is unusable for technical reasons (corrupted or unrecoverable file)
Non-delivery: the product has not been delivered within 30 days of the order, despite our follow-up
Claims procedure:
Contact our customer support by email within 14 days of your order
Provide your order number and a clear description of the issue
We will provide a resolution within 7 business days: re-delivery, replacement product, store credit, or refund depending on the situation
8. Intellectual Property
8.1 Ownership
All elements of our website and products (texts, images, drawings, logos, videos, structure) are protected by copyright, trademark law, and/or other intellectual property rights.
Unless otherwise indicated, they are the exclusive property of the Seller.
8.2 License of Use
Purchasing a digital product grants the buyer a personal, non-exclusive, and non-transferable license to use it.
The buyer is entitled to:
Use the product for personal use only
Keep a private backup copy
The buyer is strictly prohibited from:
Reproducing, copying, or duplicating products for commercial purposes
Reselling, transferring, lending, or distributing products
Publicly sharing content (social media, forums, etc.)
Modifying, adapting, or creating derivative works from the products
Extracting or reusing significant portions of the content
Circumventing any technical protection measures
Any breach of these provisions may expose the buyer to civil and/or criminal proceedings.
9. Personal Data and Privacy
9.1 Collection and Processing
The personal data necessary to fulfill your order is collected and processed in accordance with applicable data protection laws.
Data collected:
Identity (last name, first name)
Contact details (email, phone number if provided)
Order and payment information
Information provided for personalization (birth details, names, etc.)
9.2 Use of Your Data
Your data is used for the following purposes:
Processing and delivering your order
Managing customer relations and after-sales service
Sending marketing communications (with your consent)
Fulfilling our legal obligations
9.3 Your Rights
In accordance with applicable law, you have the right to access, rectify, erase, port, restrict the processing of, and object to the processing of your personal data.
To exercise these rights, contact us at: [email protected]
10. Limitation of Liability
10.1 Seller's Liability
Our liability cannot be established in the following cases:
Spiritual outcomes: we do not guarantee any specific results in relation to predictions, rituals, or spiritual services
Buyer's decisions: we are not responsible for decisions made by the buyer following the use of our services
Technical issues: malfunctions, outages, viruses, or errors beyond our control
Misuse: improper use of products by the buyer
External events: force majeure, third-party actions, internet or hosting provider issues
10.2 Warranty Limitation
Products are provided "as is." We guarantee only the following:
The delivered product matches its description
The absence of significant technical defects
Actual delivery of the ordered product
We do not guarantee:
Precise or specific outcomes
The accuracy of predictions or spiritual guidance
Compatibility with any specific hardware or software
The complete absence of errors or interruptions
10.3 Maximum Liability Cap
In all cases, our liability is strictly limited to the total amount paid by the buyer for the product or service in question.
11. Acceptable Use
The buyer agrees not to:
Use our services for unlawful or fraudulent purposes
Impersonate another person or provide false information
Attempt to circumvent our security or protection measures
Publicly disparage or defame us or our brand
Harass, threaten, or harm our staff
File abusive claims (fraudulent chargebacks)
We reserve the right to refuse or cancel any order from a buyer involved in a dispute or who fails to comply with these Terms & Conditions.
12. Claims and Customer Support
For any questions or complaints, please contact our customer support team:
Response time: 48–72 business hours
We are committed to handling every claim fairly and as promptly as possible.
13. Disputes
In the event of a dispute, the buyer is encouraged to first contact our customer support team to seek an amicable resolution.
These Terms & Conditions and the relationship between the buyer and the Seller are governed by the applicable laws of the buyer's jurisdiction. In the event of a dispute and failure to reach an amicable agreement, the matter shall be submitted to the competent courts in accordance with the rules of private international law.
14. Amendments to These Terms & Conditions
We reserve the right to amend these Terms & Conditions at any time.
The version of the Terms & Conditions applicable to your order is the one in effect at the time your order is placed.
Buyers are encouraged to regularly review the latest version of our Terms & Conditions on our website.
15. Acceptance of Terms & Conditions
By confirming your order, you acknowledge that you have read these Terms & Conditions in their entirety and accept them without reservation.
In particular, you acknowledge that:
You have been informed of the divinatory and entertainment nature of our services
You expressly waive your right of withdrawal for digital content delivered immediately
You accept our no-refund policy, except in exceptional cases as outlined above
You commit to using our products responsibly and lawfully
You accept the limitations of liability as stated herein
