1. Introduction
This Privacy Policy describes how LC CONSULTING (hereinafter "we," "us," or "Seller") collects, uses, and protects the personal information you provide when using our website sophiavaren.com.
We are committed to respecting and protecting your privacy in accordance with applicable laws, and in particular the General Data Protection Regulation (GDPR).
2. Information We Collect
As part of our services, we collect and process the following data:
Personal information: last name, first name, email address, phone number, mailing address, etc. Payment information: credit card and billing details (processed through third-party providers such as Stripe or PayPal). Browsing data: cookies, IP address, browser type, pages visited.
3. How We Use Your Information
We use the personal information we collect for the following purposes:
Order processing: preparing and delivering your orders. Customer support: responding to your questions and support requests. Marketing: sending you promotional offers and information about our products, provided you have given your consent. Website improvement: optimizing your user experience through the analysis of browsing statistics.
4. Data Sharing
We are committed to never selling, renting, or sharing your personal information with third parties, except in the following cases:
Third-party service providers: we work with providers for payment processing (e.g., Stripe, PayPal) and email delivery (e.g., Mailchimp). Legal obligations: we may be required to share your data as part of legal proceedings or in response to requests from authorities.
5. Cookies
Our website uses cookies to enhance your browsing experience. A cookie is a file stored on your device that allows us to recognize your browser on future visits. You can configure your browser to refuse cookies or to alert you when cookies are being sent.
We use cookies specifically to:
Remember your browsing preferences.
Analyze our website's performance using Google Analytics.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described above, or as required by law. For example:
Order data: retained for 5 years for tax and accounting purposes. Payment data: we do not store any credit card information — this data is handled securely by our payment partners.
7. Data Security
We take the protection of your data seriously. We implement appropriate technical and organizational security measures to protect your information against unauthorized access, use, or disclosure.
8. Your Rights
Under the GDPR, you have the following rights regarding your personal data:
Right of access: you may request a copy of the data we hold about you. Right to rectification: you may correct any inaccurate or incomplete information. Right to erasure: under certain circumstances, you may request the deletion of your data. Right to data portability: you may request your data in a structured, machine-readable format. Right to object: you may object to the processing of your data for legitimate reasons or for direct marketing purposes.
To exercise any of these rights, please contact us at [email protected].
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page, and we will notify you by email or via a notice on our website if the changes are significant.
10. Contact
If you have any questions about this Privacy Policy or the way we handle your data, please contact us:
